Thomson website gives a description of Hotel Be Live Tenerife. Only one problem, it fails to match reality.
The Be Live Tenerife Hotel is reserved for adults, so a peaceful environment’s guaranteed.
Thomson are dumping clients on a hotel that is a building site.
The noise is horrendous.
Apart from the noise of the building work, which gives you an early wake up call, there are other major problems of noise.
Around the pool, unpleasant arrogant entertainer blasts guests out with loud music, deafening at midday, plus shouting on a microphone.
In the lounge, noise from dire so-called entertainment, plus entertainer shouting on a microphone.
Impossible to relax either in the lounge or by the pool. Clients are driven out of the hotel or up to their rooms.
Peaceful environment guaranteed, must be Thomson’s idea of a sick joke.
There’s a buffet restaurant with outside seating.
There is a buffet restaurant. There is no outdoor seating.
There is a reserved area of the restaurant, for which clients have to pay 15 euros per person per day to sit in. It is not outside.
The hot meals leave much to be desired. Often cold.
Dishes are labelled. Often the labels are wrong.
Restaurant is unbearably hot. Either no air conditioning or it is not working.
At night, chefs rustle up meat and fish to order.
No food is cooked to order either by chefs or at night.
At dinner in the evening meat, fish and poultry is cooked on a hot plate. Often it is under-cooked, blood in the interior, a serious health hazard. When cooked, it is piled up on a metal tray to get cold. The tray balancing on a metal rail from where it could easily topple over onto the client scalding with hot fat.
The fish is not labelled other than to say it is fish.
Every couple of days meat dish is disgusting processed meat.
If you fancy a workout, the hotel has a small gym you can use.
Dilapidated equipment in the gym.
There’s an L-shaped pool and a handy bar to complete the scene.
Yes, there is a pool. No mention of guests packed in like sardines due to building work, no mention the water is cold, or the loud music blasting out around the pool, deafening at midday, or the brain-dead entertainer shouting on a microphone. Impossible to relax.
No mention of the grassy area beside the pool, for which clients are being charged 15 euros per person per day to use. Threatened by an aggressive lifeguard and ordered to leave should you venture into this area.
Away from the pool, there’s a first-floor terrace where you can take in the sun.
view from room of sun terrace
Yes, there is a sun terrace only cannot use because the hotel is a building site.
A good-size pool offering a sun terrace, sunbeds and parasols.
Define good-size pool. It is quite small.
You will be lucky to get a sunbed even luckier to grab a parasol.
When it rains, each sunbed covered with a pool of water. No one bothers to tip up the beds drain the water, wipe the beds dry.
The sun terrace is not not by the pool, it is in another outdoor area and out of use because it is a building site. As a result clients packed like sardines around the pool.
The resident band usually gets people on their feet.
There is no resident band.
The so-called entertainment does an excellent job driving people out of the lounge.
Yes, there is a lounge only unusable due to noise in the lounge from so-called entertainment and entertainer shouting on a microphone.
The reason the nuisance in the lounge, ballroom is sealed off, ceiling has collapsed, rubble on the floor, scaffolding poles holding up concrete beams.
No wifi in rooms. There is wifi in reception lobby. It is not free. A charge of 4 euros per hour to use.
Free wifi in local bars and coffee shops for the price of a drink.
No there is a not a library. There is a room with a few books that guests have left. Room unusable due to noise from so-called entertainment and entertainer shouting on a microphone.
There is a grassy area beside the pool for which clients are charged 15 euros per person per day to use. If you access without paying, ordered to leave by an aggressive lifeguard, who otherwise sits in the pool bar all day.