Archive for the ‘Protaras’ Category

New Year dinner

January 1, 2017

Excellent sausages from butcher in Heighington.

Excellent red wine from Melissonas Hill vineyard.

Phileas Fogg travel app for Ayia Napa and Protaras

October 22, 2016
Phileas Fogg travel apps

Phileas Fogg travel apps

A couple of weeks ago I downloaded and had a play. I was not impressed.

Who wants an app that is advertising?

If being generous, a directory of generated content for which the contributor pays.

50,000 downloads has been claimed. Not true. 1000 downloads for Android. If we assume same for Apple, then a couple of thousand downloads.

But even if 50k, how many would see as worthless and delete?

The glowing reviews appear to be fake. No way is this a 5* app. And the names are all Greek, reinforcing impression of fake reviews

If assume a thousand downloads, five months May to September, that is omly 200 per month.

If nothing else, explains why no one has seen or heard of.

And of the thousand, myself and a couple of friends account for three.

Design is bad. Like something from the digital Dark Ages. And why lump together Ayia Napa and Protaras? These are two distinct areas and municipalities.

No mechanism that I can see for businesses to add content.

Very strange and suspicious someone going round selling content. Even more so a presentation, well actually hype, to which local businesses were invited.

Not the norm for apps. Spread by word of mouth or articles and reviews.

How would anyone learn of existence? From other businesses? Why would they direct to rivals?

To find places?

Let us assume at Windmills Car Hire. Do you say download app to find a coffee shop? Or do you say go to end of road, turn down opposite Nicolas Tavern to Fig Tree Bay, find on the left excellent Miyu Coffee, and next door excellent Nia Boutique?

Similarly, why would Windmills tell clients to find on app, when any information they require they can obtain direct by asking whilst in the office?

On the other hand to suggest follow us on twitter makes a whole lot of sense, as can then keep clients informed.

Categories are bizarre.

Coffee includes anywhere and everywhere serving coffee. Not restricted to coffee shops.

Fusion is Lemongrass, pan-Asian, all of everything, all of nothing, bearing little if any resemblance to the dishes the countries are claimed to come from. Fusion is not Olympus on the corner opposite Nicholas Tavern, they are Greek-Cypriot and international.

For Windmillls, maybe worth throwing away 75 euros, recovered with one car hire. For a coffee shop, a lot of coffees to sell.

Who is going to use an app to find somewhere to eat rather than simply walk down the street and see for themselves? Who is going to trawl through advertising? Who is going to trawl through advertising for Ayia Napa when they are in Protaras or vice a versa?

Businesses are already on the edge. Extra cash outflow is not going to help.

This will do nothing to halt let alone reverse the collapse of the tourist industry.

Far better is to establish a network of quality business. Find one get directed to others.

This travel app is something a kid could have knocked out over a weekend.

TripAdvisor does a far better job, with the caveat be very wary of fake reviews.

Guest coffee at Miyu Coffee

October 9, 2016

Coffee beans from Small Batch Coffee in Brighton. 

Boat trip on Napa King II

October 9, 2016

Sail to Famagusta yo vrw from yhe green line.

Then on to sea caves at Cape Greco, drop anchor at Blue Lagoon for swimming.

Live music at Bikini Bar and Restaurant

October 8, 2016

Andreas

Andreas

Andreas, amazing guitarist, playing at Bikini Beach Bar and Restaurant Saturday night. 

Note: Yes, I know picture needs orientating. 

Champagne breakfast

October 8, 2016

This morning champagne breakfast by the sea. 

Horse riding at Moonshine Ranch

October 5, 2016

Six horses, numerous routes taken, including stunning views over Konnos Bay.

First time out taken on a lead to assess riding ability.

Moonshine Ranch is located off Protaras to Cape Greco Road at Melissonas Hill, not far from Konnos Bay, and on edge of Cape Greco National Park.

International Coffee Day at Miyu Coffee

September 29, 2016

Today International Coffee Day marked at Miyu Coffee with special guest coffee from Coffee at 33 in Brighton.

Miyu Coffee is located in Protaras overlooking Fig Tree Bay. 

Sunrise

September 29, 2016

0750 Sunrise from Melissonas Hill. 

Appalling treatment of British war hero by Sunrise Beach Hotel

June 14, 2016
Harry Parkins Bomber Command veteran of 39 ops

Harry Parkins Bomber Command veteran of 39 ops

Whilst dining out one night, on leaving Vangelis restaurant after enjoying an excellent meal, Harry Parkins (92) collapsed. He sat on a chair for a few minutes and seemed ok. He had been complaining of dizzy attacks over the previous few days.

A few minutes later, his wife Mavis Parkins (87), on walking past Zodiac bar, stepping to one side to avoid a crowd of people on the pavement,  toppled off the curb into the road.

An ambulance was called, taken to a clinic, then to hospital, where x-ray taken and seen immediately by an orthopaedic surgeon. She was found to have multiple complex fractures of the shoulder. Ideally needed an operation, but the surgeon decided not safe due to her age.  The alternative was at least a week or more in the clinic with the shoulder immobilised, plus maybe a further month locally, before fit to fly home.

They were scheduled to fly home on the Sunday. Ideally be able to stay in the same hotel, being familiar surroundings, Mavis Parkins confused and suffering from dementia. But, now approaching peak season.

Hotel was e-mailed in the early hours of the morning, the situation explained, was it possible to stay, if not, then alternative accommodation would have to be found. E-mail sent to reservations. To date, no reply.

Nine o’clock in the morning Harry Parkins knocked on their door. He was dismissed and told to go away. He tried again an hour later. Same rude response. Had they not read the e-mail when he first inquired, they must have the second time, if not gross incompetence.

This is an appalling way to treat any guest, certainly not a guest who has visited many times, certainly not guests who are elderly and infirm. It was a bad reflection on the person, a bad reflection on the hotel.

A second e-mail was sent. The situation was again explained, furthermore an apology was required, and it was now urgent that a reply be given. No apology was ever made, to date no reply to e-mail.

Not knowing if had anywhere to stay, only led to more stress.

It was only thanks to intervention by a Thompson rep Magda that were allowed to stay. Thomson instructed Sunrise they had to stay. Not only stay, but keep the same room. They only learnt on the Friday, two days before they were due to leave on the Sunday. Days of unnecessary stress.

Magda, together with her manager, also took the trouble to visit Mavis Parkins in the clinic. Magda had also wished to visit the patient on her birthday with a bunch of flowers. It was only when she contacted the clinic to ask how was the patient, she learnt had departed for England a few days earlier. The hotel had lacked the courtesy to inform her.

Hotel reception falsely claimed the clinic where Mavis Parkins was being treated was not a registered clinic.  The treatment and care was excellent, plus added advantage the clinic was located nearby within easy walking distance. No apology received for this malicious allegation or the stress caused. It begs the question was the the hotel or the person who made the malicious allegation receiving a fee for referral to a clinic located a taxi ride away?

On the Sunday, room card updated to grant access to the room. Two visits to the clinic morning and afternoon, a walk along the coast path for a coffee.

On return to the hotel, reception told Harry Parkins he had to pack his bags and leave. Or, pay. Why? They said had not heard from the insurance. Three hours had elapsed from midday checkout, it was a Sunday. Insurance had not said no, they had simply not yet confirmed yes.

What had changed? There was no problem when key was updated, no problem early afternoon. Who had instructed reception to order pack bags and leave?

Reception were asked. They said no one.

Next day hotel manager claimed there had been a misunderstanding. There was no misunderstanding.

Mavis Parkins was transferred by air ambulance back to UK and is now in hospital. Harry Parkins only had confirmation approaching midnight and had to leave after an early breakfast and sleepless night. He asked night reception to connect a call to enable other parties know he was leaving. Night reception refused to connect the call.

Whilst discussing the case with Thomson rep Magda, the son of the hotel owner often walked by. Not once did he have the courtesy to walk over and ask how was things, was there anything the hotel could do to help.

Contrast with local businesses, bars, car hire, restaurants, water sports, owners and mangers of other hotels, other guests at the hotel, all who asked how was the situation.

When they left the hotel, the hotel never had the courtesy to inform their Thomson rep Magda. She only learnt when she contacted the clinic, that they had already returned to UK.

Harry Parkins and his wife Mavis have often helped out the hotel when illegally overbooked (a frequent occurrence), by vacating their room and moving to another hotel. When it comes to their needing help, the hotel does nothing.

This is how Sunrise treats its long-term guests, guests who in the past have gone out of their way to help the hotel.

Harry Parkins and his wife Mavis have stayed at Sunrise 61 times, usually two weeks in May and four weeks in September, over a period of more than thirty years. When they first stayed, not long after the Turkish invasion and occupation of the north of Cyprus, there was only Sunrise, Vrissiana and No 1 restaurant and Happy Days apartments.

On arrival at the hotel at the start of their holiday, a complimentary bottle of wine delivered to the room. Delivered with the cork removed. The wine was like vinegar, undrinkable. The bottle was taken to reception. Reception said go to the bar. Bar said talk to restaurant manager. Restaurant manager refused to speak, refused to look in the eye. Ordered a waiter. It was claimed no bottles of wine. Harry Parkins pointed to racks of wine. With reluctance it was changed.

Harry and Mavis Parkins were honored a few years ago by the mayor for over 50 visits. Sunrise falsely claimed the credit. It was Alex of Windmills Car Hire who arranged this with the mayor.

It is not only long-term guests who have problems, it is new arrivals too. A family asked every day how were things. They checked out a week later. They said never before had they had a holiday where they had to keep complaining. One night, at midnight, they found they were locked out of their room. The hotel did nothing to gain access to the room or offer an alternative room. They were told to wait in reception until a technician arrived in the morning. When the technician dismantled the lock they saw it was held together by tape. They complained to the manager. He said denied access to their room was not considered to be an emergency. Whether or not an emergency was irrelevant, the family were locked out of their room, a room they had paid for. The family had a young girl, an elderly man who had difficulty walking, with breathing problems, and his breathing apparatus was locked in the room. It does not bear thinking about had the man panicked that he was denied access to his breathing apparatus.

Last year Harry Parkins was honoured by the Dutch Ambassador for his role in Operation Manna, dropping of food to the starving Dutch under German occupation. He has been honoured by the RAF on numerous occasions, was guest of honour at inauguration of the monument to Bomber Command in Lincoln.

Thompson need to give very serious consideration to whether or not they continue using this hotel, or any of  hotels and apartments within the Sunrise group.

Reposted in Travel Writers.