Thursday night, the appalling entertainment at Hotel Be Live Tenerife did an excellent job of emptying the lounge. Not a single person in the lounge.
The entertainment would normally be in the ballroom, but the hotel is a building site, large areas out of use, including the ballroom where the ceiling has collapsed, rubble on the floor, concrete beams held up by scaffolding poles, and all this week, noise of power tools hacking away at concrete columns.
Usually seats in the lounge are at a premium, after dinner guests fighting to find a seat, but not anymore.
It is not possible to relax, read a book or chat with friends. Guests go to their rooms or go out to escape the noise.
Entertainment this bad is to insult the guests, who as can be seen, vote with their feet.
Why not simply heed the wishes of guests and scrap this awful entertainment?
But then that would require competent management, a recognition of the need to be client focused, something that is lacking at Be Live.