Posts Tagged ‘WHSmith Farnborough: Paulo Coelho’s latest book’

WHSmith Farnborough: Paulo Coelho’s latest book

August 29, 2014
Adultery Will I survive? Of course I will I've survived storms before.

Adultery Will I survive? Of course I will I’ve survived storms before.

Just when I think WHSmith can not get any worse (WHSmith Lincoln, WHSmith Camberley, WHSmith Farnham), WHSmith Farnborough once again proves me wrong.

Did they have Paulo Coelho’s latest book?

I look in all the obvious places, latest releases, special offers, even where it had been randomly filed over a week ago. I draw a blank. Nada.

A member of staff sees me looking lost, and offers to help.

Now there is a rarity, a helpful member of staff.

I say what I am looking for, he does not know, and goes off to ask another member of staff.

He returns with the answer, we had two copies, we sold them.

Now I think it fair to say, Adultery, Paulo Coelho’s latest book is not a rare limited edition. It is an international best-seller, last week in the Sunday Times best-seller list, WHSmith Farnborough sells their only two copies, but fails to re-order. A best-seller they have on special offer, only they do not bother to stock!

It is unbelievable anyone can conduct business in this slapdash manner and still remain in business. WHSmith has become a laughing stock. But I doubt they even care.

Adultery, published earlier this month, an international best-seller from an international best selling author, WHSmith has it on special offer at half price, they have failed to restock the copies sold, let alone on prominent display!

If you have an international best-seller on special offer, do you not have it on prominent display?

It is little wonder WHSmith a failing High Street chain, permanent fire sales. The only surprise is that they remain in business.

WHSmith Farnborough: Paulo Coelho’s latest book

August 20, 2014
Adultery international best seller

Adultery international best seller

I managed to catch WHSmith Farnborough about ten minutes before they closed.

Would WHSmith Farnborough have Paulo Coelho’s latest book?

I looked, I could not find, not with chart hardbacks, not with hardback special offers.

I asked at the information desk, or at least I did when someone came to man it.

As I asked the lady, most of the lights went out.

How to make customers feel valued and wanted. Health and Safety.

Paulo Coelho’s latest book?

I am now used to the blank stare. I give the title and am asked to spell Adultery.

A-d-u-l-t-e-r-y.

Not shown.

I look. Adultery misspelt, entered as author.

Try again.

Yes, we have, No idea where. Has to consult a list which shows where shelved.

We go to the end of an aisle, where as far as I can tell, the books are shelved randomly.

Yes, two copies, even have stickers saying on special offer at half price, but you would not know this, as shelved with only the spines showing.

I take both copies, two copies their entire stock.

Half price, a 20% off voucher giving a further 20% off, two books for £9-98, less than the cost of one at £14-99. Better than Amazon, even at half price without the extra 20% discount.

Adultery, published last week, an international best-seller from an international best selling author, WHSmith has it on special offer at half price, they have all of two copies in stock and not on prominent display!

If you have an international best-seller on special offer, do you not have it on prominent display?

It is little wonder WHSmith a failing High Street chain, permanent fire sales. The only surprise is that they remain in business.