Posts Tagged ‘WHSmith Aldershot’

WHSmith Aldershot: Jo Nesbo’s latest book

September 5, 2014

Looking in Morrisons last week, I noticed Police, latest book from Jo Nesbo was half price.

If same offer in WHSmith, with 20% off voucher, then an even better deal.

I checked WHSmith Guildford last week on a fruitless search for Adultery, latest book from Paulo Coelho, on offer in WHSmith only you cannot find it, if they did have it and sold it, they do not restock. Where I had a bizarre conversation with thick-as-two-short-planks deputy manger who tried to tell me it was only ‘opinion’ Adultery an international best seller.

WHSmith Guildford, Police buy one get one half price. Not such a good deal.

It was therefore a surprise to see on Monday, Police still at half price in WHSmith Aldershot.

I looked in again today. A chart of paperbacks, Police that was at No1, now not shown in the charts. It could not have dropped out within the space of a week.

I looked around, found a second chart of paperbacks, where it was still shown at No1, and had a half price stickers. At least one had a half price sticker, the others had no stickers.

I also noticed, where shelved, buy one get one £1-99 (or something similar).

To be on the safe side, I took the one with the half price sticker to the counter.

Yes, it was half price, and yes, the second £1-99. I got a further 20% off with 20% off voucher.

This time I was given a get £5 off if you spend £15 voucher. Better even than a 20% off voucher if you spend £15, as getting third off, ie 33% off.

I queried, why was it shown buy one get one half price in WHSmith Guildford, to be told different stores had different prices.

I then asked did they have Paulo Coelho’s latest book? I had looked Monday, and not found where previously two copies had been randomly shelved.

No, they had not restocked when they sold their two copies when Adultery was published mid-August.

Unbelievable, an international best seller, from an international best selling author, Adultery entered New York Times best-seller last last Sunday at No2. This Sunday, Paulo Coelho a guest of Oprah Winfrey on Super Soul Sunday, first part of a two-part interview. An international best-seller that was on special offer in WHSmith (though no longer), that was not on display, those stores that had when they sold their copies, failed to restock.

Police, half price in some WHSmith stores, but not all. WHSith on-line, a higher price than in-store.

Jamie’s Comfort Food is on display at half price in WHSmith. It can be bought cheaper in Sainsbury’s.

I buy books, I was buying books. It was made very clear to me the store was closed, and I was politely asked to leave.

It is little wonder WHSmith a failing High Street chain. The only surprise is that they remain in businesses.

WHSmith would make a classic case study in a businesses school on how not to.

WHSmith Aldershot: Paulo Coelho’s latest book

August 21, 2014
Adultery love isn't a feeling; it's an art

Adultery love isn’t a feeling; it’s an art

As the young lady in WHSmith Aldershot had been helpful last week in advising me to go to WHSmith Farnham, I thought I would pop in and thank her, and as it was Thursday, delivery day, maybe, just maybe, they might have Paulo Coelho’s latest book in stock.

I thanked her, and she checked on the system.

Yes, we have in stock.

She then led me to where she thought we would find, and where I would have looked, latest releases, hardbacks on special offer.

We both looked, we looked again, I knew what I was looking for, as I knew what the cover looked like. We both drew a blank.

She then asked fellow members of staff. One shrugged no idea, but luckily one did.

He took us to a shelf, and seemingly shelved randomly, as WHSmith Farnborough, two copies of Adultery. These were shelved spine showing, so not easily spotted, but even had they been shelved with cover showing, no sticker showing they were on special offer at half price.

Their entire stock of an international best-seller from an international best-selling author, two copies!

I bought their entire stock, all two copies. Half price, a further 20% off with a 20% off discount voucher. Two copies £9-98, less than full price for a single copy. The helpful young lady, gave me a second 20% off voucher, which runs for September, after mine has run out.

It is unbelievable anyone can conduct business in this slapdash manner and still remain in business.

Adultery, published last week, an international best-seller from an international best selling author, WHSmith has it on special offer at half price, they have all of two copies in stock and not on prominent display!

If you have an international best-seller on special offer, do you not have it on prominent display?

It is little wonder WHSmith a failing High Street chain, permanent fire sales. The only surprise is that they remain in business.

WHSmith Aldershot: Paulo Coelho’s latest book

August 14, 2014
Adultery

Adultery

Heavy showers all day, as a result, only made WHSmith Aldershot a little before they closed. Twelve minutes to be exact, but would have thought already closed as shutters down, lights turned off. How to make customer welcome.

Layout appears random, I asked did they have Paulo Coelho’s latest book, which was published today?

Although the one and only girl, there appeared to be no one else in the store, tried to be helpful, she had not a clue what I was asking for, and I had to spell several times.

She looked it up, no.

I expressed surprise, said it was published today. She said try next day, when they had a delivery.

Delivery day was Thursday, ie today, and this had been confirmed two days ago, otherwise I would not have made the trip to Aldershot. Yes, delivery was today, but no one could be bothered to unpack the delivery.

It is little surprise WHSmith is a failing High Street chain, with permanent fire sales as the only way to stay in businesses. The only surprise is that they are still in business.

It is easy to see why people buy from Amazon, it is not only that cheaper, in this case near enough half price, it is that you get prompt service. Had I placed an advance order, I would have had delivery today.

Adultery published today, is an international best seller, from an international best selling author. Adultery has shot to Number One in most if not all countries on release.

WHSmith Aldershot: Paulo Coelho’s latest book

August 12, 2014

Paulo Coelho has a new book, Adultery, out mid-August. Would the experience in Aldershot be any better than previous releases?

Previous experience in WHSmith has been dire. New book out, on special offer, and yet no mention, no publicity, staff unaware.

I asked at the counter. Woman had not a clue. Who? I had to spell the surname of the author at least five times.

She looked it up. No, no information on their system, no idea when available, no idea how many copies, no idea if on offer. They have deliveries on Thursday, could check then, but no idea what is delivered until it arrives.

And this is how you run a business. No wonder a failing chain that has permanent fire sales, books massively discounted.

On Sunday, Paulo Coelho with The Alchemist, three-hundred and fifteen continuous weeks, that is six years, in the New York Times best-seller list.

Adultery is an international best seller, from an international best selling author. Adultery has shot to Number One in most if not all countries on release.