Posts Tagged ‘Tunsgate Quarter’

Appalling meal at Pho Guildford

November 16, 2018

Pho is a fake Vietnamese street food restaurant in Tunsgate.

I went twice when Pho Guildford first opened in the summer when half price, then returned a few weeks later.

Each time, the food had deteriorated from previous visit, never saw the same staff twice, poor service their trademark.

Today I met up with a friend. As Bamboo Shoots closed, we went to Pho.

Pho was packed, very noisy, not pleasant, but luckily we got a table by the window. On previous visits, apart from the day it opened, empty.

Loud music, lots of noise, does not make for a pleasant environment to relax and eat, but Pho clueless and do not understand this or care.

Menu came promptly, not the food we ordered. A long wait, a very long wait, easily half an hour or more. Most of the people had left before our food came. A man sitting next to us was served promptly, even though he arrived some time after us.

When the food finally came it was cold. It was fairly obvious, cooked, left, before delivered to the table. The bowls were stone cold.

Prawns on a bed of bean shoots and noodles. Some of the prawns lukewarm, others cold as though out of a fridge. Bean shoots warm. Noodles cold as though out of a fridge.

Disgusting that food can be served like this.

We requested something else.

Only I ate as it was getting late. It was not good either.

Char-grilled pork, only it bore no resemblance to what have had before either in Pho Guildford or Pho Reading last week. Previously thin slices of pork, these were chunks of pork. Previously crunchy white rice slightly aromatic. This was neither and had had something unpleasant poured over half the rice.

I left half eaten.

When we complained, a tall black guy came to the table. Whether manager or serving staff he did not say.

He apologised and offered something else and said we did not have to pay. I would not have paid anyway.

He then asked did we live in Guildford and said he would bring us something.

When he returned we assumed it was to give us a voucher to eat again another day.

No, it was a book of special offers, available in every participating venue.

Could we use to to pay the bill? No. Only for their Christmas dinner.

When something is this bad, and it was bad. The meal should have been free with an invite to return at their expense.

But Pho is a chain, they do not care, poor service is their trademark.

Although in Tunsgate, Pho is part of Tunsgate Quarter, the latest Guildford White Elephant. A sterile artificial shopping centre, boarded-up units, crap chains like Cosy Club a fake 1930s bar, so fake a parody of fake and devoid of people. The only use of Tunsgate Quarter to provide a useful short cut when raining.

Cappuccino in Cosy Club

July 6, 2018

Cosy Club, not a place I would normally be seen dead in, a fake 1930s bar, a corporate chain. But I was curious they are sourcing coffee from Clifton Coffee.

How to get in? From the High Street, into Tunsgate, then into Tunsgate Quarter.

Tunsgate Quarter, a new shopping centre, artificial and sterile, boarded-up units, a few corporate chains, devoid of people. The glass ceiling turns it into a greenhouse, hotter than the street. The only positive, provides a useful short cut.

Nothing on this level other than a Nespresso stall. Did I want a Nespresso? No, I like coffee.

Down a spiral staircase. Again nothing. I find myself walking back into the High Street to find Cosy Club. Only you enter and climb the stairs.

I am surprised how large. Did I wish to be taken to a table? No, I will have a look around.

I decide on a seat by an open door leading onto a balcony, fresh air.

Cosy Club far worse than I expected, so fake it is a parody of fake.

At the bar, beers from industrial chemical factories. Only one real ale on a hand pump. No craft beers.

Has nothing been learnt from Wetherspoon? Apparently not.

I order a cappuccino. It is covered in chocolate. I send it back. A long wait for a second cappuccino, too large a mug, scalding hot, and yes, undrinkable.

The coffee is Clifton Village blend. Clifton are doing themselves no favours, not if they care for their reputation.

Do I wish to eat, do I wish to see the food menu? I decline.

It is then to Krema, where I have an excellent cold brew coffee.

Why is Guildford Tourist Information sending out tweets promoting Cosy Club? To date, I think nine, so many I am losing count. Yet another one today. Why did they tweet as a place for coffee? Is not the role of a tourist office to promote what is of interest locally, not as the PR office of a corporate chain? Is this an appropriate use of public money?

All the more ironic when on 4 July the launch of a month to celebrate independent businesses in Guildford.

Pho Vietnamese street food restaurant

June 15, 2018

A pleasant warm and sunny afternoon in Guildford, warmer than expected.

You must try Pho in Tunsgate I was told as I passed through the market in North Street on my way for lunch at Bamboo Shoots in Jeffries Passage. Pho? A new Vietnamese restaurant in Tunsgate, today food half price, try it and report back.

I checked it out. Not half price, free, but they had problems, please come back at five o’clock, we will reopen half price.

Lunch at Bamboo Shoots in Jeffries Passage.

It was then to Krema where I spent the rest of the afternoon. Excellent cold brew coffee. I was surprised when shown how brewed, in essence a central metal filter in a jug where course ground coffee is left for 24 hours in cold water

Krema has only been open a few weeks and already very popular.

On leaving Krema, I decided to try Pho, surprisingly only a short queue. Not long to wait.

Looking at the menu, and having looked earlier, nothing I realy fancied, but found something.

A bottle of cold water brought to the table.

I have no idea what Vietnamese food is like, this is not a Vietnamese restaurant, it is a chain. Maybe in the kitchen.

Credit where credit due, and I hate to praise a chain, the food was good. And what I saw brought to adjacent tables also looked good. They must have good chefs.

No long queue formed outside. Maybe few knew half price, though these days of social media, usually spreads rapidly.