Posts Tagged ‘puerto de la Cruz’

El Rastro en El Mercado

November 30, 2016

Every Saturday and Wednesday a market, fruit and vegetables, books, wine, cakes, breadd, tools, clothes, tools, junk, everything you could wish to find.

Wednesday is smaller than Saturday, though last Saturday very small due to heavy rain all morning.

No gente en la Calle Mequinez

November 29, 2016

A little after eleven o’clock at night in Puerto de la Cruz, coffee bars, restaurants and bars closed, not a soul on the street.

This is the devastating impact all-inclusive hotels is having on the local economy.


Hotel Be Live Tenerife entertainment

November 28, 2016

If you thought X-Factor and Britain (ain´t) Got Talent was the pits, then you ain´t seen nothing yet. Nothing could be as bad as what masquarades as entertainment at Be Live Hotel Tenerife.

As can be seen, not exactly popular.

It also does an excellent job of emptying the lounge.

Usually seats are at a premium in the lounge, but not any more.

So-called entertainment would normally be held in the ballroom, but the ceiling has collapsed, propped up by scaffolding poles, the hotel a building site, which should not be open.

As a result, the entertainment is in the lounge, where it does an excellent job of emptying the lounge at night. People sit in reception, go up to their rooms, or go out, the only way to obtain peace and quiet.

The hotel is a building site, it should not be open, but the least the senior management could do is to take steps to mitigate the stress on clients. But they do not seem to care.

They could say sorry, no entertainment, ballroom closed, and it would hardly be missed, but no, they would rather cause even more hassle to clients.

It would be nice to say sorry the hotel is a building site.

Patronising response of hotel assistant manager, who is way out of her depth and probably could not manage a local bar, is that we have a contract to provide entertainment.

Actually they have a contract to provide a hotel not a building site, but that seems to be lost on them, Be Live Corporate greed more important than client satisfaction.

A hotel is people business, it should be client focussed. If you fail to heed your clients, then you have lost the plot, you are in the wrong business.


November 27, 2016

Arte en si mismo.

Nudo ancestral.

Cappuccino en Roots

November 27, 2016

A not very good cappuccino. Milky and weak.

Italian ´barista´, I use the word with caution, clueless on coffee.

When someone tells me you add sugar to a cappuccino, that you add chocolate, that Italy is good for coffee, that LaVassa is excellent coffee, they may as well wear a badge saying Clueless on Coffee.

The myth that Italy is synonomous with quality coffee, is just that, a myth.

Italy invented the espresso machine, though the French may wish to dispute this.

It was the French who first applied steam to drive water under pressure through coffee.

In 1818, Mr Laurens of Paris used a percolator system to create coffee. Further refinements by Louis Bernard Rabaut in 1822.

It was not until the early 1900s Italians came on the scene.

antique espresso machine

antique espresso machine

In 1901, Luigi Bezzera created a primitive espresso machine.

It was not until post-WWII we had the forerunner of the modern espresso machine.

It was Italian Fascists who coined the term barista, to differentiate from the American barman.

The coffee is Italian, which says it all. No aroma. I suspect old beans and slightly over roasted.

The coffee was served too hot. Usually this results in bitter, unpleasant coffee. Surprisingly not, but maybe due to fact weak and milky.

I tried an Energy Ball. Interesting to say the last.

Ambience in Roots pleasant but not the unplesant moronic music thud, thud thud. I asked that it was turned off, and yes it was. But, as a left, the Italian ´barista´turned it back on.

Hotel Be Live Tenerife building site

November 26, 2016
sun terrace

sun terrace

view from room of sun terrace

view from room of sun terrace

Hotel Be Live Tenerife was closed for two months for major renovation and building work.

It reopened on Monday 31 October 2016.

It should never have reopened. It is a building site.

Large areas of the hotel are out of use.

Outside the sun terrace and chill out terrace are closed, leaving only a crowded area around the swimming pool, where clients are packed in like sardines.

There is a grassy area, but this is segregated off for Adults Club, and anyone who strays into this area is threatened by a lifeguard and ordered to move, else Police will be called.

Noise is horrendous both inside and outside the hotel from the building work.

On the sun terrace, pnuematic drills and a digger and a bulldozer.

On the chill out terrace, metal girders being cut with grinding wheels. These girders were carried through the swimming pool area. A miracle no one seriously injured.

Part of the ceiling inside has collapsed with rubble on the floor.

Inside, ballroom, toilets, downstairs conference room, are out of use.

scaffolding poles holding up concrete beams in conference room

scaffolding poles holding up concrete beams in conference room

Ballroom and downstairs conference room, ceiling appears to have collapsed, rubble on the floor. In both areas, concrete beams are being propped up by scaffoldng poles.

Not just a building site, potentially a death trap.

This begs three questions:

  • why are the beams being propped up?
  • what are the beams supporting?
  • what will happen if the beams collapse?

Due to lack of use of ballroom, so-called entertainment has been relocated to the lounge. Lounge in darkness in the evening, horrendous noise. Guests who wish to relax, read a book, chat with friends, are forced to sit in reception, go to their rooms or go out. Entertainment guy shouting on a microphone.

Thompson fully aware of the situation, but refusing to do anying, are still sendng clients to the hotel. Thomson have even tried to claim they did not know what was going on.

Thomson rep at hotel completely out of her depth. Two weeks ago tried to claim work would be finished by the end of the day. Work is unlikely to be finished before Christmas.

No apology from either Thomson or Be Live.

No offer of redress as apology for example free wifi, free drinks.

Note:  wifi not available in rooms. Only in reception lobby.  A fee of 4 euros per hour to use. Local bars and cafés, free wifi for the cost of a drink.

No action by hotel management to mitigate. They could stop the nusiance around the pool, open the grassy area, the nuisance in the lounge. They refuse.

Black Friday, unbelievable, Be Live were offering 40% discount to stay at the building site. No mention of course that a building site.

No offer of compensation.

Compensation should either be free holiday, date and time of client choosing or if not possible to take, then full refund of holiday.

Be Live could offer free accommodation, with Thomson picking up cost of flight and transfer and travel insurance.

A lot of very angry clients.

If thinking of going to Hotel Be Live Tenerife, check reviews on TripAdvisor, check with travel agent and tour operator if work complete.

The hotel should close and remain closed until all building work complete.

Tour companies should not be sending clients to a building site. They should be advising clients of the situation, offering accomodation elsewhere or full refund of holiday.

At the very least, directors of Be Live appear to be criminally liable. To re-open, a statement would have had to be made. This statement would also have to have been checked. Who lied? Who turned a blind eye?

That hotel is open, is gross negligence by Be Live, if not criminal negligence. Demonstrates the contempt Be Live has for guests at its hotels, corporate greed more important than client satisfaction.

Thomson are in breach of UK law.

Is Puerto de la Cruz happy with Be Live destroying the reputation of the town and its hotels?

Is Tenerife happy with Be Live destroying the reputation of the island and its hotels?

Is Ashotel happy that one of its members is behaving in this way, destroying the reputation of Puerto de la Cruz, Tenerife and its member hotels?

El Rastro en El Mercado

November 26, 2016

Last night heavy rain, still rain this morning.

Only a handful of stalls, few people.

Cena en el bar Magic Corner

November 26, 2016


Maybe dinner sometime after midnight not such a good idea.

Not good, chips hard and dried, sirloin steak so so.

A pity as Magic Corner used to do a good steak.

To drink, Dorado Espcial.

Very noisy.

Not pleasant ambience.

Typical unpleasant local bar.

ST Fusion en concierto en Teatro Timanfaya

November 25, 2016

It is not often one finds a Japanese jazz pianist and vocalist in a jazz quartet.

Adding to the line up guys on bass and guitar and percussion.

Very avante gard.

Highlight was Japanese pianist Satomi Morimoto on  piano and vocals with her own compositions.

Concert was part of Atlantic Jazz-Lab season at Teatro Timanfaya.

I was reminded of Canterbury Scene in the early  1970s.

Several albums on sale not only by ST Fusion but also by members of the quartet.

I picked up a copy of ST Fusion 3, which Satomi Morimoto kindly signed.

It is important they also release on bandcamp.

Thomson Holidays dump clients on building site

November 25, 2016
sun terrace

sun terrace

view from room of sun terrace

view from room of sun terrace

Book a holiday with Thomson, what do you expect? Not a building site that is for sure.

Arrival two weeks ago, sun terace a building site, digger, bulldozer, pnuematic drills.

What next? Raise with rep.

Rep claims Thomson not aware. Rep claims work finished by end of day.  That was two weeks ago.

Hotel was closed for two months. Reopened end of October as a building site, work nowhere near finished. Begs question how Thomson not aware.

Thomson are aware now, and yet still sending clients to a hotel they know to be a building site. Not advising clients prior to arrival of dire state of hotel.

The work is unlikely to be finished by Christmas.

Sun terrace out of use. Until yesterday, chillout terrace out of use.

As a consequence, area around swimming pool clients packed in like sardines. Subjected to loud music, plus noise from building site.

A grassy area adjacent to swimming pool, roped off, clients not allowed to use unless they pay hotel 15 euros per person per day.  If they have the audacity to attempt to use, ejected by an aggressive lifeguard who doubles as a bouncer. Welcome to Be Live Adults Club scam, rope off areas, then charge clients to use.

scaffolding poles holding up concrete beams in conference room

scaffolding poles holding up concrete beams in conference room

Internally, toilets, hairdresser, information room, ballroom, conference room,  sealed off.

In ballroom and conference room, concrete beams held up by scaffolding poles.

As a consequence of ballroom out of use, so-called entertainment held in lounge, very noisy, clients unable to relax, read a book or chat with friends,  are forced to go to rooms, sit in lobby in reception, or go out.

Thomson Cares, giving every impression of being a parody account, say refer to rep. Refuse to escalate to senior management.

For the record, Thomson Holidays Managing Director, David Burling,, but he lacks the courtesy to respond to e-mails.

Hotel Be Live Tenerife, in Puerto de la Cruz, please check with TripAdvisor, please check with your travel agent.

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