Posts Tagged ‘Marks and Spencer’

M&S sparks card fraud

March 16, 2018

M&S has currently an Up To 50% Sale. Yes, a con, it should be a real sale, 50% Sale, not 50% in huge letters and hidden in the small print up to 50% which is meaningless.

Contempt for customers by M&S. The same contempt we see when M&S cannot be bothered to man the check out tills in their food sections.

No surprise, M&S a failing retailer.

There is though a fraud mimicking the contempt for customers, thus appearing to be genuine.

Sparks Card holders have received an e-mail, telling them they have been specially selected to take advantage of the 50% Sale, have to buy now, click on a link, have less than six hours, and to make the case, a clock is counting down.

It looks legit only that is all too easy.

The e-mail address looks odd, but could be legit.

It is not. Do not clink on any of the links.

The giveaway is the clock. Standard for fraudsters, limited time to take advantage of an offer.

The e-mail address raises doubts.

A further giveaway the points recorded.

Only one way to find out.

Purchase made in M&S, the usual appalling wait, insufficient tills manned.

The points recorded on the till receipt did not match those recorded in the scam e-mail.

A conversation with a store manager.

She kindly checked her Sparks Card e-mail, mention of the Sale, virtually identical, but no clock counting down.

M&S have been asked to notify every single Sparks Card holder to warn them of this fraud.

If you have received this fraud, delete, but better still mark as junk or a phishing scam.

It would also be wise to run a virus scanner.

It is also worth checking with your bank for any fraudulent transactions, especially if you are foolish enough to do on-line banking.

Now it may be, M&S also ran the clock. If they did, they are using the same sales tactics as fraudsters, and if they did, it opens the floodgates to fraudsters to make their scams look legit.