Posts Tagged ‘Frimley Park’

Dysfunctional NHS

January 15, 2012

Sometime last summer, my dentist smashed up a tooth. You will have to go to hospital she said. What now, I asked? No, they will contact you. What, they will call me? No, they will write to you.

Months later, having spoken to my dentist several times about the long delay, I get a letter from the hospital. Great, I think, I will be going in next week. No, an appointment for some weeks hence.

On the appointed day, I turn up at my local hospital. I check the paperwork to double check where I have to be, and shock horror, wrong hospital, I have not been referred to my local hospital but one some distance away, with no easy way of getting there by public transport.

I check with my dental practice, to learn that they, not just they but all GP and dental practices, have received instruction that patients are to be referred to hospitals in Hampshire, anywhere but the local hospital, which happens to be just across the county border in Surrey.

Frimley Park no longer local hospital for Farnborough and Aldershot
Farnborough patients denied patient choice

But we have patient choice, it is we the patient who decide where we are going. In theory yes, in practice no, budget considerations decide.

I broke a tooth, another trip to my dentist.

It will have to be taken out, and no, in light of what happened before, I will be referred to hospital. No way, I say, am I going miles away, I am to go to my local hospital. My dentist agrees, and says she will see what she can do. She then explains what is going wrong.

Up until April 2011, she would refer me to a consultant to do the necessary work. Now she has to refer me to a committee, it is the committee who decide where I will go, a committee that is not made up of dentists.

Many things wrong with this:

  • It breaks the working arrangement between local practitioner and specialist consultant.
  • It introduces a layer of useless bureaucracy that is simply wasting money and adding additional costs.
  • The decisions of the committee are being made on budgets not on medical grounds.
  • For the patient the inconvenience and cost of not being referred to their local hospital.

Early December I receive a letter inviting me to call the Royal County Hospital in Guildford. Not my local hospital, but better than Basingstoke.

I call, make an appointment. I ask why Guildford? They do not know. I could be referred to my local hospital, but then I would be at the end of the queue. I decide to try Guildford, be seen, then maybe get referred to my local Hospital Frimley Park.

Friday 13, I turn up at the Royal County. Bad design, obliged to walk the length of the hospital to find the entrance. Why is it not at the front of the building? I walk in and I am nearly knocked out by the oppressive heat. I find the relevant department. Instructions on reception tell me to sign in on a touch screen, instructions on touch screen tell me to to report to reception! Someone is making money out of a contract for unnecessary equipment. I report to reception and hand in registration form. Receptionist ask me have I used the touch screen to register. I say yes. She takes my registration form, crumples it up, and throws in the bin.

Consultant is pleasant and helpful. She looks at my recently broken tooth. I ask about the tooth the dentist smashed last summer. She says she knows nothing about it, asks me which tooth. Looks in the file and tells me there is no paperwork. I explain that I have been waiting since the summer and passed around the houses. She asks is it painful? I say no, but occasionally a dull ache. I say I am not waiting any longer, can she not deal with that one too? She agrees and sends me off for an x-ray.

My head is clamped in a machine, an x-ray machine rotates around my head. I am called back in to see the consultant. An impressive x-ray picture, a couple of inches high and several inches long. Four teeth to be extracted. I turn white. I only know of two. She then shows me a back tooth, wobbles it to make the point it is loose, and tells me it has infection all around. It does not have to come out, but will eventually have to come out. If nothing else, explanation for occasional dull pain. Surprisingly, the one the dentist has smashed up could be rebuilt. Another could be rebuilt, lot of work, a post and a crown. I say I do not mind, better than losing a tooth. The one the dentist said had to come out, yes, will have to come out.

Will it be done now? No, the hospital will contact me to make an appointment. Will she do it? Maybe, but will see on the day. Why not my local hospital? They only do under general anaesthetic and this can be done using local. She will write to my dentist and explain the teeth that can be rebuilt.

It can only get worse.

With the massive privatisation of the NHS the ConDem government is trying to force through against the strong opposition of the public and those who work in the NHS, it can only get worse.

Farnborough patients denied patient choice

October 11, 2011

This institution belongs to the people and the people do not want it run on a competitive model. — Baroness Bakewell

The NHS is an icon for British people. If you sign the death warrant of the NHS you will not be forgiven. — Baroness Billingham

The British public fear losing an altruistic health service to one which is market based. — Baroness Williams of Crosby

There is a failure towards any responsibility of equality. — Baroness Williams of Crosby

Patients living in Farnborough are being denied patient choice, they are being told they have to go to Basingstoke not Frimley Park which is just up the road.

Patients are not being told they have a choice. If they try to exercise patient choice they are told no, you have to go to Basingstoke. If they really push hard, they may get referred to Surrey PCT but not Frimley Park which means they could be sent anywhere in Surrey.

Instructions have been handed down from Hampshire PCT telling local doctors and dentists they must send their patients to a hospital in Hampshire, not their nearest hospital Frimley Park.

This instruction has nothing to do with medical needs or what is convenient for patients but to satisfy the market.

This is a farce. It is claimed Hampshire PCT has told doctors and dentists in Hampshire they must refer patients to hospitals in Hampshire. This is to ignore medical need and convenience of the patient.

This is market forces determining patient care!

Frimley Park no longer local hospital for Farnborough and Aldershot

It begs the question why local doctors and a dentists are going along with it when it is not in the best interest of their patients.

I have requested a copy of the instruction that Hampshire PCT has issued.

Is what we are seeing a sign of things to come, the final destruction of the NHS?

Block the Bridge

Frimley Park no longer local hospital for Farnborough and Aldershot

October 7, 2011

I wonder how many local residents in Farnborough and Aldershot realise that Frimley Park Hospital in Frimley is no longer their local hospital, that local doctors and dentists have received instructions to refer their patients to hospitals in Hampshire not Surrey, that patients are being sent to Basingstoke not Frimley?

This is the infernal market gone mad, it is to ride roughshod over patient choice.

The first many patients learn they are being sent to Basingstoke not Frimley is when they receive written confirmation of their hospital appointment. They are not being told they have a choice, let alone given a choice.

No one I have spoken to is aware this is going on.

From Farnborough it is a ten minute ride on the No1 bus to Frimley, then a ten minute walk from Frimley to Frimley Park.

To a hospital in Basingstoke, it is a 20-25 minute train jorney Farnborough to Basingstoke, then what as the hospital is not nearby, it is not in the town centre.

I have spoken to Basingstoke Hospital, they are baffled why patients in Farnborough are being sent to Basingstoke not Frimley. I have spoken to Frimley Park and they are equally baffled.

For people living in Aldershot, a much worse journey by public transport to Basingstoke.

This would be like living in a village outside Lincoln and being told you cannot go to a hospital in Lincoln because you reside outside the city boundary, instead you have to travel to Pilgrims Hospital at Boston!

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