Posts Tagged ‘fgw’

Nightmare of weekend rail works gets worse

October 30, 2016
North Camp rail works

North Camp rail works

The nightmare of weekend rail works, travelling down to Brighton last Sunday, could not get worse, could it? Unfortunately yes.

This Sunday, rail works on the line Reading to Gatwick and a repeat of last weekend’s nightmare with rail works Gatwick to Brighton.

Bus Reading to Guildford, then train to Gatwick.

As the clocks had gone back to GMT, and it gets dark an hour earlier, I set off an hour earlier, plus twenty minutes because bus was twenty minutes earlier.

A journey to Gatwick, that would take an hour, now an hour and a half.

I arrived ten minutes early for the bus. Road to station closed. Where to pick up the bus? No information at the station, nor an amended timetable or where to pick up the bus.

Displays on the platforms were not showing amended times, merely rail works and a bus service in operation.

No bus. The bus failed to turn up.

A bus for Reading arrived. The driver was asked to either contact the driver or his office. The driver refused on the grounds that he did not know the number of his own office.

Passenger decided to walk to another station and get to Guildford that way. Either way, train from Guildford to Gatwicks missed, an hour until next train.

Tough job passengers with a  plane to catch.

Not possible to cross the line due to rail works.

A detour to cross via a road bridge.  Dangerous to walk along, no footpath

On crossing the road bridge, bus turns up. Flagged down, and passengers get on the bus.

Now twenty minutes late.  No explanation or apology from driver as to why twenty minutes late.

For some perverse reason, driver decided to drive down the closed road. For what? There are no passenger to pick up, we are the passengers.

We tell him one passenger for Gatwick is on the other side, but not possible to cross due to rail works.

Driver decides to pick up passenger, even though pointless exercise, train missed at Guildford.

Driver, instead of going to car park, drives to another station.

Bus then stuck, as not possible to turn around the bus.

Eventually after much manoeuvring, bus turned around. Bus now running 40-50 minutes late.

He then goes to another station to pick passengers up. No passengers to be picked up.

Arrive at Guildford, train for Gatwick long gone.

Had though the bus been on time, sufficient time to walk through the station and catch the train, insufficient time to buy a ticket.

Any passenger coming by bus without a ticket should be allowed through to catch their train.

At Gatwick, no announcement how to get to Brighton.

I saw a train leaving in five minutes for Havant, stopping at Three Bridges, nipped across to Platform 7, and caught it.

At Three Bridges, unlike last Sunday, no announcements. I assumed as last week, walk through car park and catch a bus.

Very efficient, as soon as a bus full, dispatched.

Double-decker buses, as last week.

As soon as bus pulled out, luggage rolling around, nowhere to safely stow. Area for wheelchairs and buggies doubled as luggage space

French girl on the bus, said she had no idea what to do on arrival at Three Bridges as no announcements. She said trains in France do not provide this appalling service nor are they expensive.

Return from Brighton as efficient, as  soon as  a bus full, dispatched.

At Three Bridges, choice of two trains, one for St Pancras, the other for Victoria, both stopped at Gatwick.

Train to Guildford, then bus.

As train pulled into Guildford, announcement where to catch the train, and again at the station.

Bus driver appeared to know the route, in contrast to the driver in the morning who did not seem to have a clue where he was going.

Disgraceful behaviour of guard on 1234 Reading-Gatwick train

October 21, 2016

There is a problem  at North Camp Station, a known problem, barriers drop and passengers cannot cross the line to catch the train.

Today the  barriers dropped five minutes early.

When the 1257 (1255) train to  Guildford pulled in, the barriers did not open immediately.

The guard could see passengers waiting to cross the line, with at least one person waving to indicate they wished to catch the train.

As passengers crossed the line, hurried to catch the train, the guard signalled for the train to leave and waved and smiled at the stranded passengers.

Maybe he thought it a sick joke, to pull away deliberately leaving passengers stranded.

His action cost one passenger at least £20 in taxi fares to get to Guildford. She was starting a new job and could not afford to be late and lose her job.

This guard should be fired.

1334 (1332) train from North Camp, guard never came through the train to collect fares. This necessitated further delay at Guildford queuing to buy a  return ticket. The ticket office at North Camp was closed.

Train companies complain of fare dodging, but make no attempt to actually collect fares from passengers who wish to pay.

The display on the platform was indicating trains running two minutes earlier than shown on the timetable. There was no poster or other information to indicate there was an amended timetable in operation.

1204 First Great Western Reading-Guildford-Redhill train

August 26, 2016

1204 First Great Western Reading-Guildford-Redhill train, one toilet out of action, the other the toilet bowl full to overflowing. Disgusting.

And why do they cover the windows by the doors?

This is what we pay our extortionate rail fares for. And the profiteers, laugh all the way to the bank.

Reading-Gatwick train nightmare

February 13, 2016
overcrowded train

overcrowded train

0734 FGW Reading to Gatwick train yesterday a nightmare.

SouthWestTrains not running, problem with ice on the rail. The day before was a hard frost, yesterday was not, but SWT could not cope. It is winter, but SWT cannot cope with winter.

As a result the Gatwick train was ordered to stop to pick up additional passengers.

At least that was what was stated, although on checking timetable today, I see it stops there anyway.

But if it had not been timetabled to stop, it should not have stopped, as a slow train behind, and people are reliant upon the Gatwick train to catch flights. By the time North Camp reached, train running half an hour late, people packed in like sardines, and a platform full of passengers trying to get aboard the train.

It was then slow snail pace to Guildford.

The train was not even going to Gatwick, it was being turned around at Redhill to try and make up time.

Were they going to stop a passing train at Redhill? No.

A moot point, there were no passing trains.  Problem with the lines.  Eventually a slow stopping train. Slow to Gatwick.

Passengers were arriving at Gatwick, having given plenty of time, with half an hour to catch a flight, with a strong possibility of missing their flight.

Once it was known there was a problem at Redhill, taxis should have been laid on.


%d bloggers like this: