I had not intended to eat at Diwali, I was actually on my way to the Coop to get something to eat, but as I passed by Diwali, I saw it was banquet night (also Sunday night) and decided to give it a try.
Nicely laid out, starched white table clothes, folded napkins on the tables.
I was shown to a table.
Then began a very long wait.
Eventually my order was taken, then another very long wait.
I was brought a starter, but no appetiser had preceded it. I let them know when they took away my cleaned plate.
It was probably around half past eight when I finally got my main course. I had walked in not long after seven o’clock.
During my long wait, I noticed wrong meals and drinks being delivered to the wrong tables.
Around the time I got my main course, the couple on the next table got their main course (I learnt later they had been there since seven o’clock). The lady had to repeatedly ask for items that were missing that she had ordered or had asked for.
The food was so so, nothing special. Better than the Indian food served at The Queen Hotel in Aldershot which looks disgusting and is disgusting, but not in the same league as Zaffron in Farnborough.
Presentation was fine.
Portion size was large.
When I got my bill, there was something wrong with it. It showed VAT at zero, which could not possibly be correct.
I paid, the bill and my money was taken away. No change was returned to my table. My drinks and the free chocolate that had been delivered with my bill, were also taken away.
Service was unbelievably bad. It was as though they had only opened that night, as the staff did not have a clue.
Not somewhere I would recommend.
Certificate of Excellence from TripAdvisor is becoming meaningless. Diwali has a Certificate of Excellence from TripAdvisor, which is not deserved.
Ranked No 5 on TripAdvisor. What does that say for the other restaurants in the locality?