Experience Guildford rigged Consumer Service Awards

A nice little shindig, pat each other on the back, hand out worthless Consumer Service Awards, all paid for by struggling local businesses through the BID Levy.

Rigged Customer Service Awards.

Stitch up.

No corporate chain should be shortlisted.

Waitrose and M&S obscene use of over-packaging and plastic packaging. The service in M&S Food Hall is appalling.

Pho, fake Vietnamese street food, service terrible, food terrible, short listed.

Pho is located opposite Ben’s Records, part of the Tunsgate Quarter zombie shopping centre. Zero footfall. Only time see anyone when used as a shortcut during inclement weather. Tunsgate Quarter zombie shopping centre sits on the board.

Ben’s Records promotes the Consumer Service Awards on behalf of Experience Guildford, shortlisted.

Ben’s Records does provide excellent service, but by promoting this award is pissing off other businesses who see Experience Guildford as a waste of money and wish to see wound up.

Bear Garden sits on the board, shortlisted.

I rarely see this shop in Jeffries Passage open I thought they had closed. They win the award every year bar one

In Jeffries Passage, excellent skateboard shop, excellent Korean Restaurant. A couple of streets down, another excellent Korean restaurant, with excellent service.

Loaf, not as the name would suggest a bakery, shortlisted. Loaf located in the Tunsgate Quarter zombie shopping centre. Tunsgate Quarter sit on the board.

Award shindig to be hosted by Yvonne Arnaud, sit on the board.

It is the norm, a body granting the award, agency promoting the award, not eligible for the award.

There are many excellent local businesses in Guildford, all are struggling to pay the BID Levy. Thank them, give them a 5-star review on Google maps.

A worthless Consumer Service Award, is no guarantee of good service, especially when the award is rigged.

Let us look a little closer at a few of the other shortlisted entries.

Coffee shops: Fresco Deli Kafessen, Caffe Nero.

Fresco Deli Kafessen, not a coffee shop, serves disgusting catering supply coffee, outside sit Greek students smoking, an embarrassment for Greek food.

Caffe Nero, corporate chain serving disgusting undrinkable coffee.

Krema, excellent coffee and cakes, staff passionate about coffee, always friendly and helpful. Not shortlisted.

Takeaways: Meat the Greek, Taco Bell.

Meat the Greek, takeaway an embarrassment for Greek Food.

Taco Bell, a rubbish chain.

Two excellent Korean restaurants in Guildford also takeaway, Hanki and Atto, excellent food, excellent service, staff go out of their way to be helpful. Not shortlisted.

There is a pattern here. Experience Guildford Customer Service Awards doing a great disservice to the many excellent local businesses in Guildford. Maybe I will produce an Alternative Customer Service Awards. Nominations welcome in the comments.

We are in the midst of a Cost of Living Crisis, and it will get worse. People are cutting their spending to bare essentials. The BID Levy must end. There is a vote in October to determine if Experience Guildford may continue. Local businesses should follow the example of other BIDs, Vote No for Experience Guildford to continue extorting money from struggling local businesses.








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