Blackwell’s on-line book service

Appalling service.

Order placed 1 March 2021.

Two days to process.

Still awaiting delivery.

Message left on social media. Ignored.

Contact number not shown on website, or if is is there, well hidden and not possible to find. Obtained number indirectly via Google.

Tried calling. Inaudible message, told do not leave a message as will not be read.

Had I ordered from Amazon, would have been delivered next day. Had there been a problem, it would have been dealt with promptly.

This is why people use Amazon, it is not because they are cheaper, it is because they provide service.

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