This morning at Hotel Be Live Tenerife building site a power failure.
First plunged into darkness in the bathroom, then water turned cold, then no water.
Clients were trapped in the dark in the lifts.
Whether connected with building work or not, not known
Hotel Be Live Tenerife is a building site, it should not be open, but still the tour companies send clients.
Be Live lacked the couresy to inform clients what was going on, let alone an apology.
Contrast with a hotel in Cyprus, one evening water in shower cold. Hotel manager a letter of apology to every room, a bottle of wine on the table in every room.
The difference, one in the Top Three on TripAdvisor, the other about to fall out of the Top 30, one cares about its reputation, the other does not.