Disgraceful behaviour of guard on 1234 Reading-Gatwick train

There is a problem  at North Camp Station, a known problem, barriers drop and passengers cannot cross the line to catch the train.

Today the  barriers dropped five minutes early.

When the 1257 (1255) train to  Guildford pulled in, the barriers did not open immediately.

The guard could see passengers waiting to cross the line, with at least one person waving to indicate they wished to catch the train.

As passengers crossed the line, hurried to catch the train, the guard signalled for the train to leave and waved and smiled at the stranded passengers.

Maybe he thought it a sick joke, to pull away deliberately leaving passengers stranded.

His action cost one passenger at least £20 in taxi fares to get to Guildford. She was starting a new job and could not afford to be late and lose her job.

This guard should be fired.

1334 (1332) train from North Camp, guard never came through the train to collect fares. This necessitated further delay at Guildford queuing to buy a  return ticket. The ticket office at North Camp was closed.

Train companies complain of fare dodging, but make no attempt to actually collect fares from passengers who wish to pay.

The display on the platform was indicating trains running two minutes earlier than shown on the timetable. There was no poster or other information to indicate there was an amended timetable in operation.

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