How the scam works

People who have booked using, are finding unauthorised payments being taken out of their credit card account.

Here is how one scam works.

A phone call advising to expect an e-mail.

Follows an e-mail, due to pressure on rooms, now require you to pay in full, upfront.

The two stage process, lulls people into a false sense of security, they accept the e-mail, but just in case, there is a number to call to receive reassurance.

The minnows who are operating the scam have no idea who they work for, or who else is operating the scam, as they are working from home.

One scammer, is contacting 500+ targets a day.

This of course begs the question, how are the scammers in possession of personal data, including full booking details?

It is not the only scam. is still not warning its clients of the scams.

If you think your are being targeted, contact the hotel, ask why are they demanding payment up front, as this is not standard practice. You settle your bill on checking out.

And to avoid falling victim, do not use use another booking agency for example Expedia or book the hotel direct.

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One Response to “How the scam works”

  1. keithpp Says:

    Worth noting, when booking using, you do not pay the booking agency, you pay the hotel.

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