TripAdvisor, fake reviews and does it matter anyway

Nicolas Tavern

Nicolas Tavern

I was stopped tonight nigh on midnight as I passed by Yiamas, one of the better bars in Protaras in Cyprus.

I was stopped by George, the owner of Yiamas, he wanted to tell me Yiamas was No 1 bar on TripAdvisor. What is TripAdvisor he then asked?

He has learnt that Yiamas was No 1 bar from customers who had sought him out.

Strange that, as Trip Advisor has no category for bars! It lists hotels, restaurants, and attractions, but not bars. Yiamas is listed as an attraction!

If nothing else, it shows TripAdvisor works, of a sorts, but also that its categorization is wrong. A bar is not an attraction, not unless you are an alcoholic, a bar is a bar. An attraction would be the Dancing Waters, the boat trips, the water sports.

TripAdvisor has recently been rocked by scandal, fake reviews, reviewers paid to write favourable reviews, rivals dishing rivals.

Fake reviews are fairly easy to spot. They stand out like a sore thumb, be they good or bad.

Nicolas Tavern is a very good place to eat. You can see this from the reviews, and yet there will occasionally be a review that says it is bad.

One illiterate review was so over the top it screamed ‘fake review’.

Go to McDonalds instead!!: If ere was a way of dragging you back out of this restaurant before you stepped in then I wish someone would have do eat to me. As I waited and I waited and I waited and waited and waited to be served, my very British-ly polite boyf wanted to wait to not be rude, but my anger just expanded the longer I was left. Once we did order, and we waited and waited and waited, the surely wife of the owner threw our food at us and grunted in disgust as tho she was doing us a favour. The OLympus is far better across the road and wish that we had gone there for our last nit as that was the best restaurant all holiday! And the Greek ready-meals in tesco are better than this place! The rose was nice though!

Go to McDonalds instead .. waited and I waited and I waited and waited and waited to be served … surely wife of the owner threw our food at us … Greek ready-meals in tesco are better …

To compare McDonald’s with a real restaurant? Nicolas not in the height of the season, therefore not a long time to be served. Wife of Nicolas does not work in taverna. No staff would throw food on table, if they did they would be fired. Olympus does not have the traditional wood-fired clay oven. Ready meals at Tesco!

The same person had reviewed Vangelis Apartments and said they were dirty. They are not. They may have drunk English from the bottom end of the tourist market, there is big problem with noisy bars outside, but Vangelis Apartments is not dirty.

The same person had reviews for 16-17 May of Northampton, London, Protaras and Dubai!

When all the reviews say the same thing, sing from the same song sheet, you know something is wrong, probably told what to say by the owner.

As George had no idea what TripAdvisor was, other than he was No 1, and he only knew that because customers told him, then at least we can assume he has not told the customer what to say.

George asked me how was Nicolas, busy? Yes, I replied. George expected no less.

TripAdvisor has to get its act together and stamp out fake reviews, otherwise it will become one more worthless web resource like wikipedia.

Top Story in The Cyprus Holiday News (Sunday 20 May 2012).

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One Response to “TripAdvisor, fake reviews and does it matter anyway”

  1. keithpp Says:

    Fake reviews on TripAdvisor

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